WHERE DO YOU SHIP?
We currently ship within the United States and are working on International options to have available soon! Keep an eye on our IG for updates.
* Please note that we cannot ship matches to Alaska & Hawaii.
WHAT MAKES SHRINE DIFFERENT?
Shrine is a non-seasonal candle & home brand based in Los Angeles.
We created Shrine out of our obsession with candles and our desire for a candle brand that felt like more than just an assortment of scents. For us each candle we design is not just a candle but a whole mood.
The things you surround yourself with reflect who you are and who you want to be. We are here to make those things awesome.
WHAT INGREDIENTS DO YOU USE?
WAX: Our wax is no ordinary wax. We use a unique natural blend of apricot & coconut wax for a clean and complete burn. A cleaner burn means less particle pollution in your home.
WICK: We use natural cotton braided wicks that are lead and zinc free.
FRAGRANCE: Our candles are made using a blend of natural and synthetic fragrance oils, which allows us to create more complex scent profiles.
ARE YOUR PRODUCTS ECO-FRIENDLY?
Yes! We choose to be as environmentally conscious as possible without sacrificing design or quality.
Our glass vessels can easily be recycled or re-used.
We use Ecovative’s Mushroom Packaging for our signature arch shaped ‘box’, a 100% compostable, alternative to plastic foams. You can pop it straight into your yard or compost bin and it will actually add nutrients back into the soil. It also lets us ditch the traditional paper box packaging for a more sustainable option.
We ship plastic-free and all of our shipping materials are recycled and or recyclable.
We are continually searching for cool, new sustainable materials to use and ways to improve as we grow.
WHAT IS THE BEST WAY TO CARE FOR YOUR CANDLES?
The first burn of any candle should be long enough to form a complete melt pool across the top. This will help avoid tunneling and will ensure an even burn for each light.
Trim the wick to ¼” before each light to avoid smoking and overheating.
We recommend burning candles for no longer than 4 hours at a time.
Once the flame is extinguished, make sure the wick is upright and centered.
WHEN WILL MY ORDER SHIP?
Please allow 2-4 business days for your order to process. As soon as it ships you’ll receive a shipment notification email with a tracking number.
WHAT IS YOUR RETURN POLICY?
We will gladly accept returns on any items that are unused and in their original condition along with all packaging. Returns must be made within 30 days of delivery. As a growing small business, we are currently unable to cover return shipping costs. To start a return email us at email@example.com
WHAT ARE YOUR SHIPPING OPTIONS?
We offer Priority USPS shipping within the United States and working on expedited shipping options.
Have questions not answered here? Drop us a line at firstname.lastname@example.org