WHEN WILL MY ORDER SHIP?
Please allow 2-4 business days for your order to process. As soon as it ships you’ll receive a shipment notification email with a tracking number.
WHERE DO YOU SHIP?
We currently only ship within the United States. We are working on International shipping - keep and eye on our IG for updates!
* Please note that we cannot ship matches or lighters to Alaska & Hawaii due to shipping restrictions.
WHAT IS YOUR RETURN POLICY?
We accept returns on any items that are unused and in their original condition/packaging. To start a return please email us at email@example.com with your original order number.
Returns must initiated and shipped back to us within 30 days of delivery.
As a small business, we are unable to cover return shipping costs and you will be responsible for the shipping cost for your return package.
We reserve the right to reject any returns that do not meet the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be issued. Items that are used are not eligible for return.
WHAT ARE YOUR SHIPPING OPTIONS?
We ship Priority USPS within the United States.
Have question about your order not answered here? Email firstname.lastname@example.org and we will help you out!